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Enhanced contacts
Competitive positioning
Professional interactions
Inbound, outbound and blended call centre software improves interactions: call routing, IVR, multimedia, web-based agent scripting.
Agent productivity
Greater profitability
First call resolution
Web-enabled CTI based contact centre software with outbound predictive dialler and inbound ACD call management
Operational efficiencies
Decision support
Enhanced security
Improve contact centre management with real-time reporting software, inbound and outbound alerts, call monitoring and recording.
walter TeleMedien The Amcat contact centre solution enabled walter TeleMedien to improve productivity through a complete unified inbound o...... [ more ]
 
 
 
 
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Amcat solutions encompass the most
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Predictive
Diallers		   Voice
Recording		   ACD   Multi-channel
contact
Collections Open Day 3rd September 2008. Noble Amcat is hosting a series of free Collection Open Days for their customers and prospects.   The events will cover: The future of Collections Centres Creating a collections strategy that increases promises to pay NLP and Collections - why it will transform... [ more ]
  • 6/30/2008 Noble Amcat Appoints New International Channel Mana... [ more ]
  • 6/30/2008 Noble Amcat Strengthens European Team with New Fina... [ more ]
  • 3/11/2008 SNUG 2008: Select Noble® Users Group Conference [ more ]
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