Contact Centre Suite 2005 recognised for delivering operational efficiency, cost-savings & better methods to manage customer life cycles
Edmond, Oklahoma / Manchester UK 6th October, 2005 - Amcat, a global leader in call centre technology solutions, has won a prestigious award for technical innovation. The "American Teleservices Association (ATA) Technovation Award" was presented at the annual 2005 ATA convention held in San Diego on September 25th-28th and recognised Amcat’s industry leading product, "Contact Centre Suite 2005" for its ability to improve a contact centre’s operational efficiency and lower its costs through ground-breaking integration, implementation and communication processes. Additionally, Amcat was recognised for helping customers implement life cycle contact management programmes.
For full release please read: PR Amcat wins ATA Award.pdf