Amcat ships soft IP PBX functionality

UroMed, U.S.-based national healthcare products supplier extends customer service capabilities to all employees

Manchester UK, 25th July, 2006 - Amcat, a global leader in customer care & interaction solutions, today announced that is has begun shipping a soft IP-PBX solution that operates with and broadens the capabilities of its Contact Centre Suite TM product.  Not only can companies now take advantage of more affordable VoIP communications, but they can also easily transform their customer contact operations by leveraging employees from across the enterprise by making them available to deliver improved customer care, regardless of their department, function or location.

UroMed, a U.S.-based national provider of healthcare products, recently implemented the Amcat soft IP PBX solution.

To read the full release, click here: Amcat Soft IP PBX