All-in-one contact center solution praised for flexible IP functionality, low cost of ownership and ease of use for both single & multi-site operations
Amcat, a global leader in customer care & interaction solutions has won a TMC Labs Innovation Award for its product Contact Center Suite described as “a comprehensive call center solution that offers IVR, ACD, CTI, workforce management, predictive dialing, voice recording, multichannel contact (e-mail, fax, SMS, Web) and IP contact center functionality all rolled into one.”
To read the complete release, please click here: Amcat Wins Innovation Award
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