Oklahoma, US / Manchester, UK, 17th April, 2007 – Amcat, a global leader in customer care & interaction solutions has been chosen by JJB Sports TV and Golf TV Pro Shop to provide an integrated call and order processing system for their recently created ‘in-house’ customer contact centre; both brands are owned by parent company JJB Sports PLC, headquartered in Wigan. Their 30-minute ‘Info-commercials’ are broadcast on Sky television channels 664 and 423 respectively and invite viewers to place orders via a free phone number.
To read the complete release, please click here: JJB Sports selects Amcat technology to manage inbound call handling