Amcat Partners With Workforce Management Leader IEX, a NICE Systems company

Combined solutions decrease labor costs and improve efficiency and productivity for contact centres of all sizes

Oklahoma City, USA / Manchester UK, 15th May, 2007 - Amcat, a global leader in customer interaction solutions today announced it has signed an agreement with IEX Corporation, a NICE Systems Ltd. Company, to join the company’s Global Alliance Program.  The partnership agreement means Amcat is promoting the IEX® TotalView® Workforce Management system as an interoperable extension of Amcat’s Contact Center Suite inbound outbound customer interaction system. This combined offering gives contact centres the tools to maximize return from their largest cost, labor. 

To read the full release, please click here: IEX Amcat joins IEX Global Alliance