Amcat and Aculab Deliver the Contact Centre of the Future

Companies collaborate to develop and deliver a new enterprise IP contact centre model

Oklahoma City, USA / Manchester, UK 5th June, 07 - Amcat, a leading provider of intelligent customer interaction solutions, is working with Aculab to develop and deliver a new enterprise IP contact centre model. The new model supported by Aculab, a leading provider of enabling technology for the communications market, will give users unprecedented abilities to optimise customer traffic, enable the use of true anywhere/anytime agent and management resources, and increase per-contact revenue.

To read the complete release, please click here: Amcat and Aculab Deliver the Contact Centre of the Future