Manchester UK, July 11, 2007 - Amcat, a leading provider of intelligent customer contact solutions, has developed new enterprise IP contact centre software: Amcat Interactions. Interactions enables contact centre managers to overcome the architectural restrictions they face with current systems by breaking down barriers for supporting home-based agents and distributed operations. Interactions offers the ultimate in flexibility, scalability and management control, while increasing visibility across the entire business.
To read the complete release, please click here: 110707_Amcat_Interactions Press Release.pdf