Noble Amcat are hosting an Ofcom Regulations Seminar on 9th October in Mancheser and 14th October in Glasgow which will cover details of the new regulations and the Noble Amcat approach to maintaining a compliant yet efficient system.
We will also discuss the effective use of outbound call steering or Intelligent Voice Messaging (IVM) to improve cusotmer service and retention.
If you are interested in attending or would like further details, please email sciabattoni@noblesys.com.