Amcat MediaLynx

• Clear and tangible results in the first week of operation.
• Rapid installation and very easy-to-use.
• Almost instant productivity increases and efficiencies over manual processes.
• Allows non-technical personnel to easily manage the contact center.
• Enables TSRs to engage more professionally with each and every contact.
• More sales, successful contacts, promises-to-pay, the first day.
• Higher close ratios and call resolutions.
• Better data management.
• Ability to capture new prospect and client information.
• Ability to effectively manage contact data.

Proven, yet cutting edge solution

Amcat MediaLynx is a proven, yet cutting edge solution with over 1000 installations worldwide. With over a decade of continued development, Amcat MediaLynx stands at the pinnacle of inbound & outbound solutions. Amcat design principles ensure a solution that is:

• Excellent value
• Feature rich
• Proven and reliable
• Completely scalable
• Speed and performance driven

Every feature you need for success

Amcat MediaLynx has a comprehensive features list that includes:

• Fully tested and internationally compliant predictive dialer
• Real time dialing parameter adjustment
• A range of dialing modes for different contact purposes including: Power and Manual.
• ‘n’-Tiered client server architecture
• Web-based agent scripting
• Data import/export
• Call list builder
• Real time statistics
• Historical reporting
• Scheduled call back
• Supervisor transfer and conferencing
• Sales verification
• Full featured recorded messaging 
• Quality monitoring 

Certified internationally compliant

Amcat LE was the first predictive dialer to be certified compliant for international contact regulations by an independent laboratory, CT Labs, the premier testing facility for the converged communications marketplace. For more information, please access our Compliance page.